Unit 2 Demonstrating principles and values in health and social care

LO1 Explain the role of reflection in health and social care practice

The purpose of reflection in health and social care practice For understanding the self, values, attitudes, approaches and behaviours against those required to carry out work role

To work with and collaborate effectively with others To influence and change own and other’s values, attitudes, approaches and behaviours, e.g. challenging hidden assumptions

For evaluating and revising own practice and influencing organizational change Can be used to keep current with knowledge and practice Operates as a continuous cycle enabling the building and checking of changes that result in positive outcomes Benefits of conducting reflective practice for personal and professional development Professional development and progression in career pathways Recognising own development and learning and building confidence in skills Keeping up to date with latest incentives, legislation, policy and best practice Personal benefits outside professional learning and development, e.g.

relationships, health and wellbeing Contributing to developing a highly proficient and professional workforce Enabling the provision of high-quality care and services for service users meeting individual needs, safeguarding individuals, promoting dignity,

diversity and inclusion Issues connected with ineffective reflective practice

Effects upon career progression Unmotivated workforce leading to poor quality care and provision Effects on multi-agency working and partnerships Physical and psychological health safety and wellbeing of individuals Typical models used to reflect on knowledge and skills

Gibbs (1998) reflective cycle Johns (2000) Model for Structured Reflection Rolfe’s Framework for Reflective Practice Kolb’s experiential learning framework Schon’s reflection in action and reflection on action Tools and techniques to gather evidence to reflect on practice

The Practical Learning and Assessment Documentation portfolio (PLAD) as a means to gather evidence of reflective learning and development, e.g.: records of one-to-one and group appraisals, assessments and feedback from colleagues, professionals, assessors, family, friends and service users records of supervisor/assessor observations of practice

diaries of practice work placement timesheets witness testimony other evidence of practice/learning on placement reflective accounts on learning using own or others’ models of reflection narratives and case studies reflections induction records, certificates of training and CPD self-learning through internet, media and other sources collaborative action learning group reflection evidence of practice or learning from other units

LO2 Use the Practice Themes as a framework for reflection

Gathering evidence of how the Practice Themes are applied to all areas of practice across the qualification, and in own performance in the workplace Theme 1. Law, Regulation and Ethical Practice: Evidence of understanding and experience of working in line with regulated ways of working and duties in supporting and caring for individuals and others, e.g. responsibilities and duty of role, case management, supervision and teaching, personal development, team working, assessment of individual’s needs, communication strategies, personal centred care and wellbeing, physiological care, risk management, equality and diversity and quality care procedures Evidence of taking personal responsibility, working independently within defined parameters of practice Using initiative in a variety of situations and performing a range of skills consistent with own roles, responsibilities and professional values

 

Theme 2. Professional values, attitudes and behaviour in health and social care practice evidenced through: Exploring own values, attitudes and behaviours and how they impact on the

work done with others The values, attitudes and behaviours of others and how to promote positive working and caring relationships Exploring own communication style and how to use and adapt communications to different audiences reflecting individual needs of others Communicating purposefully and appropriately using different forms, verbal, written, electronic, non-verbal Exercising own skills attitudes and behaviours to support personal

development of self and others Commitment to adopting a person-centred approach, working with colleagues and individuals to promote quality care and services that ensure the health, safety and wellbeing of individuals Demonstrating courage to challenges faced in different contexts and be adaptable to change

Theme 3. Health, Safety and Safeguarding through the Lifespan and how skills and knowledge are demonstrated through: Carrying out roles and responsibilities in ensuring the health, safety and

wellbeing of colleagues, service users and others visiting the premises Own roles and responsibilities following and adhering to principles of safeguarding and protection, e.g. whistleblowing, recording and reporting, knowing when to escalate concerns and seek support

Theme 4. Valuing and promoting diversity, difference and inclusion evidence through: Own fair and equitable treatment of and response to individual service users and others, inside and outside own work setting, regardless of their personal defining characteristics Making adjustments to own working practices, behaviour and approach to meet the needs of individual service users and their loved ones Making adjustments to own working practices, behaviour and approach to meet the needs of the organisation, colleagues and other professionals Actively valuing and promoting the individuality, diversity and inclusion of others to include: age, gender, ethnicity, disability, sex, religion, culture and other protected characteristics

 

Theme 5. Promoting physical and mental health and emotional wellbeing in health and social care practice evidenced through: Demonstration of knowledge and skills in supporting individual needs of service users Knowledge of different needs and possible outcomes where quality support and care is not provided

 

Developing and sharing strategies for disseminating awareness to others of needs of individual service users using evidence-based practice Theme 6. Applied mathematics demonstrated through: Use of IT technologies, e.g. healthcare-specific technology Technologies used in GP practices Administering medications Taking, recording and interpreting accurate physiological measurements from patients or service users Identifying statistical trends and use of statistics in research Office work and other day-to-day activities Linking use of the Practice Themes to quality performance indicators in health and social care practice: Across different areas of health and social care practice To other units completed as part of this qualification

To core values of care: care, compassion, competence, communication, courage, commitment To appropriate professional or governing standards as applicable to own role,

e.g. higher apprenticeship standards, standards issued by relevant governmental agencies

To related skills and knowledge frameworks applicable to own area of practice

LO3 Demonstrate active, ongoing, critical reflection of learning experiences

Methods and skills for gathering evidence for reflection through own performance in daily activities How and where to seek information about current best practice, legislation, policy and other information to be able to carry out work role effectively How to source information about own and other areas of health and social care practice and develop to promote an integrated working model Sourcing feedback on own personal presentation, organisational skills and performance from others inside and outside work practice Records of daily practice Seeking a critique of skills, knowledge and practical competence through peer reviews, appraisals, observations, mentoring and critical friend models Shadowing and observing colleagues to identify best practice, presentation and behaviours Applying problem-solving, analytical thinking and decision-making skills to issues Being objective, open-minded and self-critical of own abilities and needs

Gaining knowledge and skills through communicating with others, attending meetings, office work, own research Building ethical relationships and working co-operatively with colleagues, service users and their families and other professionals to be able to reflect on performance and skills Use of effective communication skills to meet and respond to the individual needs of others Applying principles of duty of care, ensuring the health, safety and wellbeing of individuals is maintained Developing numeracy skills in health and social care practice through observations of others in own practice and personal research Critical self-reflection to assess own performance and knowledge across Practice Themes and links to other quality performance measures Working with others to create team working environments and leading others demonstrating a range of competences including attitudes, behaviours commensurate with role Develop and record reflections of working practice Producing a Professional Learning and Development Portfolio (PLAD) using the Practice Themes across all areas of working practice Gathering evidence across range of topics covering the Practice Themes Respecting confidentiality, privacy and setting’s data protection policies Ethical considerations, e.g. communicating and working collaboratively with service users, colleagues, families and other professionals How own daily practice meets individual needs of service users, e.g. individual care needs, communication and behaviours Evidence of own personal evidence-based and practical learning demonstrating self-management, problem-solving, critical thinking, decisionmaking, Coles Circle of success, creative thinking and finding solutions Own research and learning Reflection of own knowledge, skills and practical competence to include experiences, values and own education Reflections on areas of development and learning from other units forming part of this qualification

LO4 Assess the overall success of own reflective journey and consider future career pathway

Own personal and professional learning and development across the Practice Themes and other quality performance measures Effectiveness in promoting an integrated working model Effectiveness of the use of the Practice Themes framework and effectiveness of capturing all learning and development in health and social care practice Use of tools and techniques used and developed for reflection and their usefulness in supporting own reflective journey The theoretical models used to define and support reflective practice and effectiveness in supporting own reflective journey Developing a holistic reflection on unit outcomes and how they have supported understanding and development of self personally and professionally

BSBWRT401 Write complex documents Task 3

Evaluating own holistic reflective practice development and identifying future career path: Identifying and celebrating areas of success Identifying areas and reasons for development Identifying short-, medium- and long-term targets using Specific, Measurable, Agreed, Realistic, Time-bound, Ethical, Recorded (SMARTER) framework for own personal and professional development Identifying own professional career pathway

LO1 Explain the role of reflection in health and social care practice

P1 Explain the purposes of reflection in health and social care practice

P2 Describe models and tools used for reflection in health and social care practice

M1 Review the ways that reflective practice is applied in health, care or support service environments

D1 Evaluate how own reflections can impact on own personal and professional development and the experience of individuals using health, care or support services

BSBWRT401 Write complex documents Task 2

LO2 Use the Practice Themes as a framework for reflection

P3 Explain how the Practice Themes can be used to underpin reflection in learning and practice

P4 Illustrate in detail the links between the Practice Themes and other performance indicators

M2 Produce a plan for reflecting on own learning and development using the Practice Themes and other quality assurance indicators

D2 Assess the effectiveness of the plan in supporting the development of own reflective practice skills

LO3 Demonstrate active, ongoing, critical reflection of learning experiences

P5 Explain methods used to gain evidence of effective reflective practice in own area of work practice

P6 Produce a portfolio of evidence using the Practice Themes as a framework

M3 Analyse own performance and learning using the framework of Practice Themes and other quality performance measures

BSBWRT401 Write complex documents Task 1

LO4 Assess the overall success of own reflective journey and consider future career pathway

P7 Review evidence gathered in own portfolio in regard to its contribution to own personal and professional development

P8 Produce targets for the development of own professional career pathway

M4 Assess own personal learning and development in terms of its contribution to own journey towards a future career pathway

LO3 and LO4 D3 Evaluate own holistic professional learning and development through practice

Unit 2 Demonstrating principles and values in health and social care