Unit 4 Personal and professional development in health and social care

This unit will enable learners to understand how their personal values and principles influence the way they work. Learners will have the opportunity to evaluate their skills and create a development plan to improve them to meet the requirements of health and social care workers. Learners will explore the nature of professional relationships with users of health and social care services. Through analysis, learners will demonstrate development in their own skills and understanding. This unit will provide the learner with the opportunity to develop their personal and professional skills to meet the requirements of health and social care job roles. Evaluation of their progress will enable learners to become a more effective care practitioner.

LO1 Understand how personal values and principles influence individual contributions to work in health and social care settings

1.1 compare personal values and principles with the principles of support for working in health and social care

1.2 assess how personal culture and experience influence own role in supporting users of services and others in health and social care settings

1.3 discuss how new developments and changes to personal values can impact on work in health and social care

LO2 Be able to produce, monitor, revise and evaluate plans for personal progress in developing the skills and abilities required of a health and social care practitioner

2.1 assess current skills, ability and learning style

2.2 produce a holistic development plan with short-, medium- and long-term goals

2.3 monitor progress against the plan according to the requirements of a health and social care practitioner, revising the plan as required

2.4 evaluate the effectiveness of the development plan to own development as a health and social care practitioner

LO3 Understand the application of principles of professional engagement with users of health and social care services

3.1 explain the nature of different professional relationships in health and social care contexts

3.2 evaluate personal effectiveness in promoting and supporting the rights of the individual

3.3 discuss ways to resolve issues encountered in professional relationships.

LO4 Be able to demonstrate development of own skills and understanding in relation to working with others in health and social care practice

4.1 evaluate the effectiveness of personal contributions when working with others in health and social care practice

4.2 explain how the limits of own work role impacts on work with others

4.3 analyse own role in minimising barriers to effective teamwork in health and social care practice

4.4 discuss how to improve personal contributions to the collective effectiveness of a team

Indicative Content

LO1 Understand how personal values and principles influence individual contributions to work in health and social care settings

Personal values and principles (e.g. social, cultural – those derived from primary and secondary socialisation) Personal culture (e.g. age, gender, race, socio-economic status, ethnicity, life events) Experiences (e.g. expected/unexpected life events, empathy with service users, bereavement) Influences (e.g. positive and negative)
New developments and changes Impact life events (e.g. birth of a child), increasing multicultural awareness (e.g. adopting or becoming aware of religious beliefs) (e.g. identification of training needs; conflict between personal values and those of the organisation)

LO2 Be able to produce, monitor, revise and evaluate plans for personal progress in developing the skills and abilities required of a health and social care practitioner

Current skills ability (e.g. skills audit, learning styles analysis) Holistic To include psychological, physical and social
Development plan (e.g. statement of aspirations/career and lifestyle priorities, strengths/competencies, education,
training, career positioning, analysis of opportunities/risks, alternative plans, stages/steps to realising the plan)
Monitor Against pre-set criteria

Revise Respond to internal (personal) and external (professional) stimuli (e.g. change in personal circumstances/life event, regulatory environment, change of setting/sector, new initiatives, policies and procedures) Evaluation points (e.g. appropriateness of development plan, realistic pre-set criteria/target setting, flexibility, opportunity to update/reflect in response to external influences)

LO3 Understand the application of principles of professional engagement with users of health and social care services

Relationship Nature (e.g. professional/professional, professional/service user, regulatory/business, employer/employee) formal/informal contexts – guidance, regulatory, supervisory, colleague, business Personal effectiveness Ability to influence/bring about change Promoting and supporting (e.g. anti-discriminatory practice, advocacy) Rights of the individual (e.g. care values, choice, human rights) Resolution strategies (e.g. capability procedures (e.g. supervision), training (e.g. anti-discriminatory practice), disciplinary procedures (e.g. mediation))

LO4 Be able to demonstrate development of own skills and understanding in relation to working with others in health and social care practice

Personal contributions ‘Hard’ skills (e.g. project management, accounting, first aid); ‘soft’ skills (e.g. liaising, supporting, networking, communicating, mediating) Limitations of the job role (e.g. authority in decision making, sharing confidential information) Role (e.g. negotiation, mediation, planning, research/ information gathering)
Barriers (e.g. physical, geographical, cultural, financial, resources) Effective teamwork Positive outcomes (e.g. task completion) Improve personal contributions (e.g. reflective practice, self-awareness, feedback mechanisms) Effectiveness Pre-set measures of development (e.g. Bales, Tuckman’s team work theories)